Frequently Asked Questions
Everything you need to know about shopping with Star & Moon
Standard shipping takes 7-15 business days depending on your location. We ship worldwide from our fulfillment centers.
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us for a full refund.
Yes! We ship to over 100 countries worldwide. Shipping is free on all orders.
Once your order ships, you'll receive a tracking number via email. You can use it to track your package in real-time.
Absolutely. We source directly from verified manufacturers and every product undergoes quality checks before shipping.
You can reach us through our contact page or email us at support@starandmoon-store.com. We typically respond within 24 hours.